1.12. المراجع العربية
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أبو أسعد، أحمد عبد اللطيف، والخطيب، جمال. (2024). التنظيم الانفعالي والصحة النفسية لدى العاملين في المهن الإنسانية. دار الفكر للنشر والتوزيع.
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الخوالدة، محمد، وسليمان، ناصر. (2023). المرونة النفسية وعلاقتها بالتنظيم الانفعالي لدى كوادر الرعاية الاجتماعية. المجلة الأردنية في العلوم التربوية، 19(3)، 415–432. http://journals.ju.edu.jo/JES/article/view/10245
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الزبون، أحمد، وعلي، هناء. (2024). الوعي الانفعالي وعلاقته بإدارة ضغوط العمل لدى الأخصائيين الاجتماعيين في دور الإيواء. مجلة الدراسات التربوية والنفسية، 18(1)، 89–108. https://journals.squ.edu.om/index.php/jeps/article/view/3412
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الشرقاوي، محمود، ومصطفى، إبراهيم. (2023). كبت التعبير الانفعالي وعلاقته بالاحتراق النفسي لدى العاملين مع الحالات الصادمة. المجلة العربية للعلوم النفسية، 35(2)، 112 -130.
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طُعمة، إياد، ودرويش، ختام. (2024). الصدمة النفسية وآليات التكيف لدى الكوادر العاملة في مراكز الإيواء بقطاع غزة: دراسة نوعية. مجلة جامعة الأقصى للعلوم النفسية والتربوية، 12(1)، 145–172. https://journals.alaqsa.edu.ps/index.php/jeps/article/view/1842
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عبد الفتاح، أمل، وسليمان، محمد، ومصطفى، رانيا. (2023). الخبرات النفسية والتنظيم الانفعالي لدى المشرفين المقيمين في مؤسسات رعاية الأيتام: دراسة فينومينولوجية. مجلة الإرشاد النفسي - جامعة عين شمس، 73(2)، 215–250. https://cpc.journals.ekb.eg/article_291045.html
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القحطاني، سعيد، والزهراني، عبد الله. (2022). الصدمة وآليات المواجهة لدى الأخصائيين الاجتماعيين في الدور الإيوائية بمدينة الرياض: دراسة كيفية. مجلة الخدمة الاجتماعية، 71(3)، 89–118. https://jsswr.journals.ekb.eg/article_241512.html
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الهنداوي، علي، والشرمان، سامر. (2023). استراتيجيات التكيف مع الضغوط المهنية والصدمة لدى العاملين في مراكز الإيواء وحماية الأسرة. المجلة الأردنية في العلوم التربوية، 19(2)، 301–322. http://journals.ju.edu.jo/JES/article/view/10892
2.12. المراجع الإنجليزية:
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Ahmad, R., Bano, N., & Khan, S. (2024). Occupational hazards in residential care: Secondary traumatic stress and burnout among social care workers. Journal of Interpersonal Violence, 39(3), 512–534.
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Aldao, A., & Nolen-Hoeksema, S. (2010). Specificity of cognitive emotion regulation strategies: A transdiagnostic examination. Behaviour Research and Therapy, 48(10), 974–983. https://doi.org/10.1016/j.brat.2010.06.002
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Al-Thani, M., Al-Attiyah, A., & Bener, A. (2024). Qualitative exploration of coping mechanisms among care workers in institutional settings. BMC Public Health, 24(1), 102–118. https://doi.org/10.1186/s12889-024-17650-x
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Anderson, R., Thomas, K., & Davies, M. (2023). Coping strategies and secondary traumatic stress among social workers in emergency residential shelters: A qualitative study. British Journal of Social Work, 53(4), 2110–2128. https://doi.org/10.1093/bjsw/bcad012
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Bonanno, G. A., & Burton, C. L. (2013). Regulatory flexibility: An individual differences perspective on coping and emotion regulation. Perspectives on Psychological Science, 8(6), 591–612. https://doi.org/10.1177/1745691613504116
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Butler, L. D., Carello, J., & Maguin, E. (2017). Trauma, stress, and self-care in clinical training: Predictors of burnout, decline in health status, secondary traumatic stress symptoms, and compassion satisfaction. Psychological Trauma: Theory, Research, Practice, and Policy, 9(4), 416–424. https://doi.org/10.1037/tra0000187
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Carver, C. S. (1997). You want to measure coping but your protocol's too long: Consider the brief COPE. International Journal of Behavioral Medicine, 4(1), 92–100. https://doi.org/10.1207/s15327558ijbm0401_6
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Cieslak, R., Shoji, K., Douglas, A., Melville, E., Luszczynska, A., & Benight, C. C. (2014). A meta-analysis of the relationship between job burnout and secondary traumatic stress among workers with indirect exposure to trauma. Psychological Services, 11(1), 75–86. https://doi.org/10.1037/a0033798
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Creswell, J. W., & Poth, C. N. (2023). Qualitative inquiry and research design: Choosing among five approaches (5th ed.). SAGE Publications.
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Garcia, L., Martinez, M., & Lopez, P. (2022). Vicarious trauma and emotion regulation strategies in frontline residential shelter staff: An interpretative phenomenological analysis. Traumatology, 28(3), 345–356. https://doi.org/10.1037/trm0000351
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Garnefski, N., & Kraaij, V. (2007). The Cognitive Emotion Regulation Questionnaire: Psychometric features and prospective relationships with depression and anxiety in adults. European Journal of Psychological Assessment, 23(3), 141–149. https://doi.org/10.1027/1015-5759.23.3.141
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Gross, J. J. (2015). Emotion regulation: Current status and future prospects. Psychological Inquiry, 26(1), 1–26. https://doi.org/10.1080/1047840X.2014.940781
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Gross, J. J., & Jazaieri, H. (2014). Emotion, emotion regulation, and psychopathology: An affective science perspective. Clinical Psychological Science, 2(4), 387–401. https://doi.org/10.1177/2167702614536164
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Hobfoll, S. E., Halbesleben, J., Neveu, J.-P., & Westman, M. (2018). Conservation of resources in the organizational context: The reality of resources and their consequences. Annual Review of Organizational Psychology and Organizational Behavior, 5, 103–128. https://doi.org/10.1146/annurev-orgpsych-032117-104640
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Kanno, H., & Greeson, J. K. (2023). Secondary traumatic stress and organizational turnover intention among child welfare workers. Children and Youth Services Review, 148, Article 106880.
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Lazarus, R. S., & Folkman, S. (1984). Stress, appraisal, and coping. Springer Publishing Company.
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Molnar, B. E., Sprang, G., Killian, K. D., Gottfried, R., Emery, V., & Bride, B. E. (2017). Advancing science and practice for vicarious traumatization/secondary traumatic stress: A research agenda. Traumatology, 23(2), 129–142. https://doi.org/10.1037/trm0000122
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Nilsson, E., & Mikkelsen, A. (2023). Emotional demands, secondary traumatic stress, and coping mechanics in residential care facilities for vulnerable youth. European Journal of Social Work, 26(5), 892–906. https://doi.org/10.1080/13691457.2022.2158901
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O'Connor, K., Muller, N., & Wetzel, S. (2023). Coping with secondary trauma: A longitudinal study of emotion-focused strategies in social work. British Journal of Social Work, 53(5), 2781–2801. https://doi.org/10.1093/bjsw/bcad042
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Penzar, I., Kolic, M., & Vuksic, N. (2025). Coping mechanisms under secondary traumatic stress in residential settings: A qualitative exploration. European Journal of Social Work, 28(1), 112–129. https://doi.org/10.1080/13691457.2024.2310150
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Smith, J. R., & Taylor, M. E. (2023). Living where you work: The psychological strain on resident supervisors in care homes. Journal of Advanced Nursing, 79(8), 2910–2922.
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Thompson, R. A., Virmani, E. A., & Waters, S. F. (2023). The development of emotion regulation: Social and biological influences. Developmental Psychology, 59(4), 612–629. https://doi.org/10.1037/dev0001485
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Troy, A. S., Willroth, E. C., Shallcross, A. J., Giuliani, N. R., Gross, J. J., & Mauss, I. B. (2023). Psychological resilience: An affect-regulation framework. Annual Review of Psychology, 74, 547–576. https://doi.org/10.1146/annurev-psych-020122-041854
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Van Hook, M. P., & Hall, M. (2024). Secondary traumatic stress in residential staff: Implications for practice and policy. Social Work in Mental Health, 22(1), 45–68.
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Vroman, H., Miller, A., & Clark, S. (2024). Secondary traumatic stress, burnout, and emotional regulation in residential care staff: A qualitative inquiry. Journal of Child and Family Studies, 33(2), 512–526. https://doi.org/10.1007/s10826-023-02710-x
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World Health Organization, & UNESCO. (2024). Mental health and psychosocial support for frontline workers in residential care facilities: Global report 2024. World Health Organization.
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Yin, R. K. (2018). Case study research and applications: Design and methods (6th ed.). SAGE Publications.
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Zapf, D., Seiger, C. P., & Mertini, H. (2024). Emotion regulation and coping strategies in high-stress human services occupations. Work & Stress, 38(1), 89–112.
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Zapf, D., Seiger, C. P., & Mertini, H. (2025). Emotion regulation dynamics and coping effectiveness in high-stress residential settings. Work & Stress, 39(1), 45–67. https://doi.org/10.1080/02678373.2024.2301122
